WEST NIPISSING GENERAL HOSPITAL PATIENT DECLARATION OF VALUES

As someone accessing services at the West Nipissing General Hospital, I expect:

To be acknowledged as a unique person.
To receive quality care in the language of my choice.
To be treated with respect, compassion, integrity and dignity.
To receive information to allow me, or my substitute decision-maker (SDM), to make an informed decision regarding treatment.
To participate in the decision process regarding my plan of care.
To have access to my personal health information.
To ensure my personal health information is kept confidential as per legislative requirement.
To be provided with the means to express concerns and receive feedback in a positive environment.
To ensure accessibility measures are in place.
To be informed of any additional cost incurred during my stay/visit.
To be respectful of hospital property and staff and observe Hospital rules and regulations.

Developed during Community Engagement sessions in West Nipissing – 2011.

Declaration of Values