Your Personal Health Information

When you are a client or patient of the West Nipissing General Hospital we will ask you for sensitive information about your health and your family’s health which will enable us to provide the best possible care for you. This sensitive information is given to your caregivers who care for you.

All of our employees, professional staff (doctors, nurses, clinicians) volunteers and students understand that your sensitive information is private and can only be used or accessed when providing care for you. We ensure that only those people who need to see your personal health information are allowed to look at it.

We protect your information using policies and security measures under the Personal Health Information and Protection Act (PHIPA).

At times we contract people to provide services for West Nipissing General Hospital (such as fixing equipment, computers, etc.) and they may have access to your information. We take contractual steps to make sure this information is kept private at all times.

If we use your information for any purpose other than our main activities, such as providing care, teaching, improving quality of care, administration of West Nipissing General Hospital and statistics, we will ask your permission.

Sometimes the law requires us to give information about you, such as to OHIP for payment. We will only disclose your information when the law requires or permits us to do so.

UNLESS YOU TELL US NOT TO : we will disclose your information to other health care providers in the “Circle of Care” who need to know this information to provide you with care or help provide you with care.

We will tell anyone who calls the WNGH asking about you, that you are in the hospital and which nursing unit you are on.

With your permission, we may give your name and address to our Hospital Foundation, which may contact you for fundraising purposes.

If you want to see or correct your health record, to make a complaint or express a concern relating to privacy, or to get more information about how we may use or disclose your information, please contact our Privacy Officer at:

The West Nipissing General Hospital
Administration Office
725 Coursol Road
Sturgeon Falls, ON
P2B 2Y6

Sue LeBeau
President & Chief Executive Officer
Telephone: (705) 753-3110 ext. 316
Fax: (705) 753-3131

Email: administration@wngh.ca Attention: Sue LeBeau