Accountability

Patient Safety is now a national issue and on the agenda of every healthcare facility in America, including the West Nipissing General Hospital.

The Canadian Health Accreditation Report (October 2007) outlines 104 leading best practices, which the West Nipissing General Hospital is committed to exploring and implementing to promote quality and safe health care. Improved patient safety initiatives will move patient safety from theory into practice at the delivery level.

The West Nipissing General Hospital has undertaken the following patient safety initiatives to date:

• Developing a culture of safety that promotes error reporting with a focus on system errors and a no-blame approach; 
• Near-miss, adverse event and sentinel event reporting; 
• Disclosure policy for reporting errors to patients and families; 
• New medication improvement report; 
• Potential incident report which focus on communicating and preventing errors; 
• Patient and staff safety is a standing item on all department meetings; 
• Development and monitoring of performance and health care indicators; 
• Utilizing workload measurement tool; 
• Adoption of the Ontario Hospital Association (OHA) "Safer Health Care Now " Campaign which promotes patient involvement in safe health care. 
• Medication reconciliation; 
• Staff education on Patient Safety;
• Hand Hygiene Campaign; 
• Utilize research and best practices to evaluate and improve safe patient care at West Nipissing General Hospital. 

A collaborative approach is needed to improve patient safety. This approach is supported by the West Nipissing General Hospital Board of Directors, the management team and all employees.

For more information please review the following reports:

Long-Term Care Service Accountability Agreement (L-SAA, 2010-2013) (pdf - 29742 KB)

Multi-Sectoral Service Accountability Agreement (M-SAA, 2011-2014) (pdf - 798 KB)

Quality Improvement Plan  2011-2012 (pdf - 259 KB)

Hospital Service Accountability Agreement (H-SAA, 2008-2012) (Original signed) (pdf - 336 KB)

Quality Improvement Plan 2012-2013 (pdf - 252 KB)

Quality Improvement Plan- Year One Progress (pdf - 120 KB)

Quality Improvement Plan: Improvement Targets and Initiatives  (pdf - 87 KB)